Cancellation Policy
Regular Events
1 Day Tour Bus
Overnight Tours
Other Circumstances
Regular Events
ONE MONTH BEFORE
0%
21-30 DAYS BEFORE
10%
11-20 DAYS BEFORE
20%
3-10 DAYS BEFORE
30%
2 DAYS BEFORE
40%
ONE DAY BEFORE
50%
ON THE DAY
100%
- In the event of cancellation on the part of the participant, the following cancellation charges will apply.
- Cancellation fee will be computed based on the event’s original cost.
- The participant has to cover the bank transfer fee (between 0-440yen depending on your bank account) if the participant want the money to be refunded by bank transfer rather than to be kept as a credit for future Tokyo Gaijins event.
- Cancellation made after business hours (6pm) is already considered as the next day.
- We will waive the cancellation fee if the participant (not Tokyo Gaijins) finds a replacement.
1 Day Tour Bus
11 DAYS BEFORE
0%
10-8 DAYS BEFORE
20%
7-2 DAYS BEFORE
30%
1 DAY BEFORE
40%
ON THE DAY NO SHOW
100%
- In the event of cancellation on the part of the participant, the following cancellation charges will apply.
- Cancellation fee will be computed based on the event’s original cost.
- The participant has to cover the bank transfer fee (between 110-440yen) if the participant want the money to be refunded by bank transfer rather than to be kept as a credit for future Tokyo Gaijins event.
- Cancellation made after business hours (6pm) is already considered as the next day.
- We will waive the cancellation fee if the participant (not Tokyo Gaijins) finds a replacement.
Overnight Tours
*Transportation/Hotel Provided
21 DAYS BEFORE
0%
20-8 DAYS BEFORE
20%
7-2 DAYS BEFORE
30%
1 DAY BEFORE
40%
ON THE DAY NO SHOW
100%
- In the event of cancellation on the part of the participant, the following cancellation charges will apply.
- Cancellation fee will be computed based on the event’s original cost.
- The participant has to cover the bank transfer fee (between 110-440yen) if the participant want the money to be refunded by bank transfer rather than to be kept as a credit for future Tokyo Gaijins event.
- Cancellation made after business hours (6pm) is already considered as the next day.
- We will waive the cancellation fee if the participant (not Tokyo Gaijins) finds a replacement.
Other Circumstances
- No cancellation fee if the tour get canceled due to lack of participants (bank transfer fee may apply).
- In the event the trip/event get canceled due to the weather, natural calamity (e.g. typhoons, strong earthquakes), pandemic, civil unrest and other circumstances beyond our control, a 10% cancellation fee may apply to cover the cost of event preparation and cancellation payments for hotels, buses, and equipment etc.