Tour Conditions
- In case of major amendments of the contract contents described in the following “amendments required to pay amendment compensation”, we will start the procedure of reimbursement of the amendment compensation by multiplying tour prices by the rate described in the right column of the table within 30 days counting from the next day of the termination of the tour. However, we exclude the following amendments even when services of transportation and accommodation facilities are provided , except in case of overbooking.
- Amendments owing to the following reasons. (a) Bad weather and natural disasters which hinder the tour itinerary (b) War (c) Civil unrest (d) Governmental orders (e) Suspension of travel services rendered by transportation or accommodation facilities. (f) Provision of transportation services differs from the original schedule. (g) Necessary measures to ensure a participant’s safety of life and body.
- Amendments related to the part of termination of travel contract based on the provisions of Article 6, 7, 8.
- Even if major changes occur in Tour Contract contents, Tokyo Gaijins shall not pay compensation if they are changes in the Final Details and the changes are within the scope of services states in the trip details and brochures.
- The maximum amount of amendment compensation payable by Tokyo Gaijins per person for one organized tour shall be up to 15% of the tour price. However, we shall not pay the amendment compensation if the total amount is less than 1,000 JPY per person.
- We shall offer economic benefits or travel services equivalent to the amendment compensation in stead of cash payment if a participant agrees.
- When the responsibilities based on the provision of Article 9 is clarified after making payment of the amendment compensation in accordance with this article, we will pay the balance between the damage compensation payable by Tokyo Gaijins and the already paid amendment compensation.
|
Rate(%) per change (except bus tours) |
||
|
Before departure |
After Departure |
|
|
1. Change of tour departure or termination date |
1.5 |
3.0 |
|
2. Change of tourist spots to enter and / or tourist facilities(including restaurants) or other destinations |
1.0 |
2.0 |
|
3. Change in grade or equipment of transportation facilities to those of lower cost. (only when the total cost after the change becomes less than the already paid tour fare) |
1.0 |
2.0 |
|
4. Change of the type of transportation facilities or the name of the operating company. |
1.0 |
2.0 |
|
5. Change of domestic flight at the airport of tour commencement or different flight at the airport of tour termination stipulated in the contract documents. |
1.0 |
2.0 |
|
6. Change of the categories or name of accommodation facilities. |
1.0 |
2.0 |
|
7. Change of type of rooms at accommodation facilities, equipment, view or other conditions of rooms. |
1.0 |
2.0 |
|
8. Amendment of items described in tour titles amended in item (1) through (7) above. |
2.5 |
5.0 |
|
(Remarks.1) “Before the departure of tour” shall mean the time when we notify a participant of the aforementioned amendment by one day prior to the departure date of the tour, “after the departure of tour” shall mean the time when we notify a participant of the aforementioned amendment after the commencement date of the tour. (Remarks.2) Even when the multiple amendments described in 4, 6 or 7 occur during one train, automobile, ship or vessel ride, or one overnight stay, they will be regarded as one amendment per one transportation and or one stay. (Remarks.3) Amendment described in 8, only one rate shall apply to 8 without applying from 1 to 7. |
||
